Disney is contacting guests to let them know that cruises are cancelled through May 17, 2020. This includes the transatlantic cruise—putting the European season in question. It seems unlikely there will be any Mediterranean cruises this year.
First and foremost, we hope that you and your clients are staying well during these challenging times. Our lives have changed in such extraordinary ways, yet it is heartening to see family, friends and colleagues caring for one another and doing their part to help prevent the spread of coronavirus.
Yesterday, the U.S. Centers for Disease Control and Prevention announced it would extend its suspension of cruise departures from the United States. In line with this direction and with the wellbeing of our guests and team members as our top priority, we are reaching out to all guests booked on departures of the Disney Dream, Disney Fantasy and Disney Magic through Sunday, May 17, 2020, to advise that these sailings have been cancelled.
In light of this cancellation, we are offering your clients the choice of a 125% future cruise credit to be used for a future sailing within 15 months of their original sail date, or a full refund. The credit has been automatically added to their account. You may place a reservation on hold for your clients by applying it as a payment option when booking a new reservation online at DisneyTravelAgents.com.
If you prefer to speak to someone directly, please contact a member of our reservation team at 1-866-325-6685 or 407-566-7797.
Thank you for your and your clients’ patience and understanding. We look forward to welcoming them aboard as soon as we can and making magic for them and their loved ones.
Sincerely,
The Cast and Crew
Disney Cruise Line
Cruises cancelled so far are:
Disney Magic
- March 14, 2020, 5-Night Western Caribbean Cruise from Miami
- March 19, 2020, 4-Night Bahamian Cruise from Miami
- March 23, 2020, 5-Night Bahamian Cruise from Miami
- March 28, 2020, 5-Night Western Caribbean Cruise from Miami
- April 2, 2020, 4-Night Bahamian Cruise from Miami
- April 6, 2020, 5-Night Bahamian Cruise from Miami
- April 11, 2020, 5-Night Western Caribbean Cruise from Miami
- April 16, 2020, 4-Night Bahamian Cruise from Miami
- April 20, 2020, 5-Night Bahamian Cruise from Miami
- April 25, 2020, 5-Night Western Caribbean Cruise from Miami
- April 30, 2020, 4-Night Bahamian Cruise from Miami
- May 4, 2020, 4-Night Bahamian Cruise from Miami
- May 8, 2020, 3-Night Bahamian Cruise from Miami
- May 11, 2020, 12-Night Transatlantic Cruise from Miami
Disney Wonder
- March 20, 2020, 5-Night Baja Cruise from San Diego
- March 25, 2020, 4-Night Baja Cruise from San Diego
- March 29, 2020, 7-Night Mexican Riviera from San Diego
- April 5, 2020, 5-Night Baja Cruise from San Diego
- April 10, 2020, 2-Night Baja Cruise from San Diego
- April 12, 2020, 7-Night Mexican Riviera Cruise from San Diego
- April 24, 2020, 5-Night Pacific Coast Cruise from San Diego to Vancouver
- April 29, 2020, 9-Night Hawaiian Cruise from Vancouver to Honolulu
- May 8, 2020, 10-Night Hawaiian Cruise from Honolulu to Vancouver
- May 18, 2020, 7-Night Alaskan Cruise from Vancouver
- May 25, 2020, 7-Night Alaskan Cruise from Vancouver
- June 1, 2020, 7-Night Alaskan Cruise from Vancouver
- June 8, 2020, 7-Night Alaskan Cruise from Vancouver
- June 15, 2020, 7-Night Alaskan Cruise from Vancouver
- June 22, 2020, 7-Night Alaskan Cruise from Vancouver
- June 29, 2020, 7-Night Alaskan Cruise from Vancouver
Disney Fantasy
- March 14, 2020, 7-Night Western Caribbean Cruise from Port Canaveral
- March 21, 2020, 8-Night Eastern Caribbean Cruise from Port Canaveral
- March 29, 6-Night Western Caribbean Cruise from Port Canaveral
- April 4, 2020, 7-Night Eastern Caribbean Cruise from Port Canaveral
- April 11, 2020, 7-Night Western Caribbean Cruise from Port Canaveral
- April 18, 2020, 7-Night Eastern Caribbean Cruise from Port Canaveral
- April 25, 2020, 7-Night Western Caribbean Cruise from Port Canaveral
- May 2, 2020, 7-Night Eastern Caribbean Cruise from Port Canaveral
- May 9, 2020, 7-Night Western Caribbean Cruise from Port Canaveral
- May 16, 2020, 7-Night Eastern Caribbean Cruise from Port Canaveral
Disney Dream
- March 16, 2020, 4-Night Bahamian Cruise from Port Canaveral
- March 20, 2020, 3-Night Bahamian Cruise from Port Canaveral
- March 23, 2020, 4-Night Bahamian Cruise from Port Canaveral
- March 27, 2020, 3-Night Bahamian Cruise from Port Canaveral
- March 30, 2020, 4-Night Bahamian Cruise from Port Canaveral
- April 3, 2020, 3-Night Bahamian Cruise from Port Canaveral
- April 6, 2020, 4-Night Bahamian Cruise from Port Canaveral
- April 10, 2020, 3-Night Bahamian Cruise from Port Canaveral
- April 13, 2020, 4-night Bahamas from Port Canaveral
- April 17, 2020, 3-night Bahamas from Port Canaveral
- April 20, 2020, 4-night Bahamas from Port Canaveral
- April 24, 2020, 3-night Bahamas from Port Canaveral
- April 27, 2020, 4-night Bahamas from Port Canaveral
- May 1, 2020, 3-night Bahamas from Port Canaveral
- May 4, 2020, 4-night Bahamas from Port Canaveral
- May 8, 2020, 3-night Bahamas from Port Canaveral
- May 11, 2020, 4-night Bahamas from Port Canaveral
- May 15, 2020, 3-night Bahamas from Port Canaveral
CDC and Canada update COVID-19 restrictions
CDC has announced modifications and extension of a no sail order for all cruise ships, lasting one-hundred days. At least ten cruise ships have reported COVID-19 in passengers and crew members. And, twenty ships at port in the USA have crew members with known or suspected COVID-19 onboard. This includes the Disney Wonder. The Wonder is docked in San Diego and has at least 4 crew members with COVID-19.
Canada updated its response to COVID-19 on Thursday April 9, 2020. officials there expect this first wave of COVID-19 to fade during the summer. Prime Minister does not expect life to return to normal until there is a vaccine found. All of this has lead to speculation that the borders and ports may not be open until the fall of 2020.
I think it is unlikely we will have any cruises this summer and even perhaps into next year if a vaccine is not found.
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